We are a quick, curated one-stop pan-city delivery platform, offering quality experiences to discerning consumers. Ordering from us is the closest you’ll get to eating at a fine-dining establishment. We provide you with a curated list of restaurants, gourmet food stores, bakeries, and gift shops to make your life easier and better.
Enter your area and restaurant/store name to choose from a variety of options available around you. Enter your payment and delivery details - Scootsy will do the rest for you!
We have a wide variety of fine restaurants offering cuisines such as Mughlai, Chinese, Indian, Italian, Thai, French, and many more.
Yes, of course! You can check the online menus under the respective restaurants for their beverage list. You can also order your favourite beverages from Foodhall.
You will receive a confirmation email or call confirming your order and thereafter receive updates through SMS. You can also check the Orders tab on the Scootsy app to know your order status.
You can order from more than one restaurant, but not in a single order. You will need to place separate orders for each restaurant/store.
Yes, you can add special instructions for each item that you have ordered on the checkout screen. For example, you can put “Extra Spicy” or “I don’t want onions” or “Kindly make my food without salt”.
We only charge a delivery fee of Rs 50 on long-distance and late-night (after 11.45PM) orders.
Our website is secure and uses the latest technology to encrypt your information. We never hold any credit card information in our system and we ensure that every order goes out to the restaurant correctly.
We accept both Cash on Delivery and online payments. We are working on other payment methods to make your experience better.
Every outlet you choose has an approximate time mentioned on it. This includes the preparation and delivery time. In an unavoidable situation, we will keep you informed about any delays that make occur. Once your order has been dispatched, we will send you an SMS and email confirmation. You can also pre-order from our restaurants and stores.
Scootsy is only responsible for forwarding the orders to the restaurants and has no control over the actual delivery. However, we will do all we can to help you; please email us at email@example.com or call us at 022 6221 1200 and we will try to compensate for the inconvenience.
Yes, although we may charge a small delivery fee.
You can track your orders in the Orders section of the app. You can also call us at 022 6221 1200 or chat with us through the app.
You can cancel the order any time before you have received the order confirmation email. Once the restaurant has confirmed your order, it will depend on the restaurant. Do call us at 022 6221 1200 or chat with us through the app. We will try our best to help you.
Call us at 022 6221 1200 or chat with us through the app. We will try our best to help you.
There may be times when an error could happen, either by the restaurant or by the delivery executive while giving you the parcel. We recommend that you go through your parcel with the delivery executive to confirm the correct items have been delivered. If something is missing or incorrect, call us at 022 6221 1200 or chat with us through the app. We will try our best to help you.
You can contact us by phone on 022 6221 1200 or email us at firstname.lastname@example.org.
There is no membership fee.
You will receive a confirmation email and an SMS from us stating the delivery time of your order, so please arrange for someone to be home accordingly. Unfortunately, redelivery is not possible.