Frequently Asked Questions (FAQs)

  • What is Scootsy?

    We are a quick, curated one-stop pan-city delivery platform, offering quality experiences to discerning consumers. Ordering from us is the closest you’ll get to eating at a fine-dining establishment. We provide you with a curated list of restaurants, gourmet food stores, bakeries, and gift shops to make your life easier and better.

  • How does Scootsy work?
  • What kind of restaurant do you have under your services?
  • Can I order beverages?
  • How do I know if my order has gone through?
  • Can I choose items from multiple restaurants in a single order?
  • Can I customize my order?
  • Are there any extra delivery charges? If yes, how much are they?
  • Is your website secure? How can I be sure?
  • What are your payment methods?
  • How long will the delivery take?
  • If the delivery is late, do I get some discount?
  • Do you still deliver during heavy rain?
  • Where is my food? Who do I call to check on my food?
  • How do I cancel my order?
  • How do I make changes to my order?
  • What if the delivered items are not as ordered?
  • How do I provide feedback?
  • Is there a membership fee when I sign up for a Scootsy account?
  • What if I'm not at home when the delivery boy comes by? Will they redeliver?